Contact Us

 

We're at your service! If you have questions about our products, orders, shipping, returns, or any other concerns, here's how to get in touch.

 

Customer Service Email

For all inquiries, like order support, returns, cancellations, product questions, and general help, email us at notax@notaxzone.xyz.

 

We aim to reply within 24 - 48 hours on business days (Monday - Friday, excluding major US and European holidays). For urgent issues, put "URGENT" in the subject line.

 

Business Address

LAYER9 LLC

2106 WRANGLER RD GILLETTE,WY 82718

 

This address is for business correspondence only. For returns, use the address in your Return Merchandise Authorization (RMA) email. Don't send returns here without instructions.

 

Website

Visit us at notaxzone.xyz.

 

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM (Eastern Time, USA)

Saturday - Sunday: Closed

We monitor emails outside business hours but may not respond until the next business day.

 

Wholesale and Bulk Inquiries

If you want to buy toys and gifts in bulk for resale, events, or corporate gifts, email notax@notaxzone.xyz with "Wholesale Inquiry" in the subject line. Include your company name, location, and approximate order quantity.