Contact Us
We're at your service! If you have questions about our products, orders, shipping, returns, or any other concerns, here's how to get in touch.
Customer Service Email
For all inquiries, like order support, returns, cancellations, product questions, and general help, email us at notax@notaxzone.xyz.
We aim to reply within 24 - 48 hours on business days (Monday - Friday, excluding major US and European holidays). For urgent issues, put "URGENT" in the subject line.
Business Address
LAYER9 LLC
2106 WRANGLER RD GILLETTE,WY 82718
This address is for business correspondence only. For returns, use the address in your Return Merchandise Authorization (RMA) email. Don't send returns here without instructions.
Website
Visit us at notaxzone.xyz.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM (Eastern Time, USA)
Saturday - Sunday: Closed
We monitor emails outside business hours but may not respond until the next business day.
Wholesale and Bulk Inquiries
If you want to buy toys and gifts in bulk for resale, events, or corporate gifts, email notax@notaxzone.xyz with "Wholesale Inquiry" in the subject line. Include your company name, location, and approximate order quantity.